Nembeza Wesive

All complaints reported to the Commission are channelled to the Report Centre Office. Such complaints are likely to be received by any of the following methods:

·         By personal call at the office of the Commission (in which case the caller might or might not wish to identify himself/herself)

·         By telephone, (in which case the caller might or might not identify himself/herself) 2404 3179/ 2505 6632/2505 6643

·         By letter, (in which case the writer might or might not identify himself/herself) P. O. Box 4842 Mbabane.

·         By telex, fax or electronic mail (in which case the writer might or might not identify himself/herself) 2404 0758

·         Or from information from an officer of the Commission.

·         Through the Commission’s hotline 8003500

 

The summary of the complaint will be factual and concise but sufficiently detailed to enable the Complaints Review Committee (CRC) to make a rational recommendation to the Commissioner.  The complaint will be scrutinized by the Senior Report Centre Officer, and if he\she decides that the complaint is clearly not one of corruption and it is outside the Commission’s mandate, he\she immediately advises the complainant accordingly.  The Report Centre Officer will proceed to register the complaint and then send the report to the Complaints Review Committee.

 

Year	No. Of Complaints
2008/2009	51
2009/2010	201
2010/2011	249
2011/2012	103
2012/2013	78
2013/2014	103
2014/2015	210
2015/2016 2016/2017 2017/2018	533 272 245
Total	2045